Store Leader: Drive Sales & Create Unforgettable Experiences

Tapestry, Inc.; Town of Florida (NY); On-site; USD 70,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York. As a Store Manager, you are the heartbeat of your store, leading with purpose, driving sales, and creating unforgettable experiences that reflect the Coach brand in a fast-paced retail environment.

You will coach a diverse team, set goals, optimize staffing, oversee operations, and ensure brand standards. The role requires 1–6 years of leadership experience in retail and a passion for delivering best-in-class customer experiences in New York.

Qualifications

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• A passion for leading people and building strong, motivated teams.
• Strong English language proficiency and excellent communication skills.

Responsibilities

• Lead your store to drive sales, profitability, and productivity across all channels.
• Execute strategic business plans while responding to local market trends.
• Champion a service-first culture with personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team.

Skills

Leadership

Customer service

Coaching

Tools

Microsoft Office

Retail systems (labor management, inventory, sales reporting)

Job description

Coach is a global fashion house founded in New York. As a Store Manager, you are the heartbeat of your store, leading with purpose, driving sales, and creating unforgettable experiences that reflect the Coach brand in a fast-paced retail environment.

You will coach a diverse team, set goals, optimize staffing, oversee operations, and ensure brand standards. The role requires 1–6 years of leadership experience in retail and a passion for delivering best-in-class customer experiences in New York.