Store Leader: Customer Service & Growth (Bonus Eligible)

PLS; Massachusetts; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS in Medford, MA is seeking an Assistant Store Manager to lead a team and drive exceptional customer service in a fast-paced retail financial services environment.

You will support the Store Manager in daily operations, ensure compliance, and help achieve sales goals while maintaining a high level of customer satisfaction. Massachusetts pay band listed; strong communication and flexible hours are required.

Qualifications

• At least one year of management experience in relevant industries.
• Strong customer service orientation and people skills.
• Excellent communication and presentation abilities.

Responsibilities

• Lead store operations to deliver outstanding customer service.
• Assist Store Manager in scheduling, training and motivating team members.
• Ensure compliance with policies, procedures, and applicable regulations.
• Analyze store performance and implement strategies to meet sales goals.
• Oversee cash handling, transactions and merchandising in absence of Store Manager.

Skills

Management experience

Customer service

English fluency

Job description

PLS in Medford, MA is seeking an Assistant Store Manager to lead a team and drive exceptional customer service in a fast-paced retail financial services environment.

You will support the Store Manager in daily operations, ensure compliance, and help achieve sales goals while maintaining a high level of customer satisfaction. Massachusetts pay band listed; strong communication and flexible hours are required.