Store Leader: Customer-First Experience & Team Growth

World Market; Kennesaw (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Career growth training

Job summary

World Market is seeking a store leadership professional to drive a customer-first culture in a high-volume retail setting. You will lead engagement, loyalty initiatives, and visual standards while upholding brand values.

Responsibilities include analyzing trends, coaching associates, planning daily operations, and building a high-performance team. You will ensure loss prevention and safety policies are followed to protect staff and assets.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail environment.
• Ability to coach and develop associates and maintain customer focus.

Responsibilities

• Lead a customer-first selling culture and drive engagement, loyalty initiatives, and brand standards.
• Analyze business trends using reporting to identify opportunities and take action.
• Foster World Market culture and values across the team.
• Plan daily tasks and duties in the Store Manager's absence.
• Recruit, develop, and retain a high-performance, customer-focused team.
• Utilize company tools to educate and validate team execution of key functions.
• Maintain Loss Prevention policies and inventory initiatives.
• Support a safe work environment through ongoing training and accountability.

Skills

Leadership

Customer experience

Communication

Coaching

De-escalation

Planning & prioritization

Urgency & drive

Attention to detail

Decision making

Team development

Flexibility

Job description

World Market is seeking a store leadership professional to drive a customer-first culture in a high-volume retail setting. You will lead engagement, loyalty initiatives, and visual standards while upholding brand values.

Responsibilities include analyzing trends, coaching associates, planning daily operations, and building a high-performance team. You will ensure loss prevention and safety policies are followed to protect staff and assets.