Store Leader: Customer Experience & Ops

Lids; Mebane (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team-oriented environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Mebane, NC to lead daily store operations, boost sales, and deliver outstanding customer service. You will mentor teammates, manage staffing, and ensure adherence to company policies while upholding Lids’ brand standards and visual guidelines.

This leadership role requires strong communication, training, and problem-solving skills to drive KPIs, maintain inventory accuracy, and create an inclusive, energetic store environment for customers and staff.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints in the Store Manager's absence.
• Lead and develop store team through training, goal setting, and coaching.
• Ensure compliance with policies, schedules, and brand standards to deliver strong store performance.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in Mebane, NC to lead daily store operations, boost sales, and deliver outstanding customer service. You will mentor teammates, manage staffing, and ensure adherence to company policies while upholding Lids’ brand standards and visual guidelines.

This leadership role requires strong communication, training, and problem-solving skills to drive KPIs, maintain inventory accuracy, and create an inclusive, energetic store environment for customers and staff.