Store Leader – Customer Experience & Growth

World Market; Fayetteville (NC); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Flexible scheduling

Shopping discount of up to 30%

Team-focused culture

Wellness resources

Anniversary & recognition programs

Hands-on training for growth

Benefits: Medical, Dental, Vision, 401

Zusammenfassung

World Market is seeking a store leadership professional to drive a customer-first selling culture and deliver strong store results. You will analyze trends, coach associates, and maintain brand standards while managing daily duties in the absence of the Store Manager.

The ideal candidate will have proven leadership experience in fast-paced retail, excellent communication, and the ability to train and develop a high-performing team with flexibility for varied schedules.

Qualifikationen

• Proven leadership experience delivering results in a fast-paced specialty retail environment.
• Effective communication, openness to feedback and quick adaptation.
• Ability to coach associates in the moment and de-escalate store situations.
• Plan and prioritize according to business needs with a strong sense of urgency.
• Attention to detail and sound decision-making skills.
• Ability to execute daily priorities and delegate effectively.
• Flexibility to work nights, weekends and holidays; stand for extended periods and lift up to 40 lbs.

Aufgaben

• Model and lead a customer-first selling culture with engagement and brand alignment.
• Analyze business trends and use reports to identify opportunities and take action.
• Uphold World Market culture, values, and loss prevention standards.
• Plan and execute daily tasks and duties in the Store Manager's absence.
• Recruit, develop, and retain a high-performance, customer-focused team.
• Utilize tools and training to ensure team execution of key functions.
• Maintain inventory controls and safe work environment through training and accountability.

Kenntnisse

Leadership experience

Customer experience

Operational results

Effective communication

Coaching associates

De-escalation

Prioritization

Urgency

Attention to detail

Problem solving

Decision making

Delegation

Flexibility

Stand/walk 40 lbs etc

Jobbeschreibung

World Market is seeking a store leadership professional to drive a customer-first selling culture and deliver strong store results. You will analyze trends, coach associates, and maintain brand standards while managing daily duties in the absence of the Store Manager.

The ideal candidate will have proven leadership experience in fast-paced retail, excellent communication, and the ability to train and develop a high-performing team with flexibility for varied schedules.