Store Leader & Customer Experience Coach

The Children's Place; Rockaway (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Employee discount

401(k) and company match

Wellness reimbursement

Adoption assistance

Backup care

Health insurance options

Life/AD&D

Short/long term disability

Voluntary benefits

Job summary

The Children's Place in Rockaway, NJ is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

You will assist in developing talent, manage scheduling and payroll, and help drive store profitability while maintaining high

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through coaching and training.
• Partner with Store Manager to address performance concerns.
• Support company training and development initiatives.
• Foster a positive work environment with timely feedback.
• Assess performance and provide ongoing feedback.
• Motivate associates to build brand loyalty and service.
• Model exceptional customer service on the sales floor.
• Support management to maximize productivity and payroll efficiency.
• Participate in Leader on Duty program for strong customer experience.

Skills

Customer engagement

Detail oriented

Task prioritization

Team player

Feedback delivery

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Scheduling & payroll

Lift & ladder safety

Education

High school diploma

Job description

The Children's Place in Rockaway, NJ is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

You will assist in developing talent, manage scheduling and payroll, and help drive store profitability while maintaining high