Store Leader & Customer Experience Coach

Tailored Brands; Monterey Park (CA); Vor Ort; USD 42.000 - 55.000; Vollzeit

Zusammenfassung

Tailored Brands in California is seeking a Store Manager to lead the store team toward sales, service, and operational excellence. You will recruit, train, and coach to deliver an outstanding customer experience and drive performance.

The role emphasizes inclusive leadership, data-driven decision-making, and active coaching to meet company standards and customer expectations in a dynamic retail environment.

Qualifikationen

• Minimum 3-years' experience leading, managing, and developing retail teams.
• Self-motivated, results oriented, strategic thinker.
• Excellent written and verbal communication skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
• Strong organizational and leadership skills.
• Demonstrates active listening and problem-solving skills.

Aufgaben

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and ensures training in sales, service, and operations.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information to maximize opportunities.
• Guides team to identify and implement changes to improve productivity.
• Takes the lead role in recruiting and embraces diversity by creating an inclusive store environment.
• Achieves store business plans, including sales, customer service and operational goals.
• Develops game plans and follows up on execution to maximize sales.
• Partners with Regional Manager using data to make decisions.
• Drives business outreach opportunities and reports leads to the right teams.
• Identifies performance opportunities and develops plans with leadership.

Kenntnisse

Store leadership

Communication

Problem solving

Training & development

Organizational skills

Technology savvy

Tools

Microsoft Office

POS System

Video conferencing

Jobbeschreibung

Tailored Brands in California is seeking a Store Manager to lead the store team toward sales, service, and operational excellence. You will recruit, train, and coach to deliver an outstanding customer experience and drive performance.

The role emphasizes inclusive leadership, data-driven decision-making, and active coaching to meet company standards and customer expectations in a dynamic retail environment.