Store Leader: Drive Sales, Service & Team Growth

Tailored Brands, Inc.; Santa Maria (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

Tailored Brands, Inc. in Santa Maria, CA seeks a Store Manager to lead the store team toward sales, service, and operational excellence. You will recruit, hire, and train a store team to deliver an exceptional customer experience.

Responsibilities include coaching, setting performance expectations, and implementing changes to improve productivity while maintaining brand standards. You will work to exceed customer expectations and drive NPS.

Qualifications

• Minimum 3-years’ experience leading retail teams.
• Creative individual with sound judgement and business sense.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead store team to achieve sales, service and operational goals.
• Recruit, hire, and train staff to deliver customer experience.
• Develop game plans and follow up on execution.
• Communicate priorities and sales driving information effectively.
• Identify performance opportunities and partner with leadership to address them.
• Create an engaged and inclusive store environment.
• Ensure schedule accuracy and proper staffing for initiatives.
• Train staff on internal operational functions and brand standards.
• Ensure store is visually set to brand standards and marketing is executed.

Skills

Retail leadership

Team development

Customer service

Communication skills

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Santa Maria, CA seeks a Store Manager to lead the store team toward sales, service, and operational excellence. You will recruit, hire, and train a store team to deliver an exceptional customer experience.

Responsibilities include coaching, setting performance expectations, and implementing changes to improve productivity while maintaining brand standards. You will work to exceed customer expectations and drive NPS.