Store Manager - Lead Teams, Drive Sales & Service

Tailored Brands; Mansfield (MA); On-site; USD 33,000 - 48,000; Full time

Job summary

Tailored Brands is seeking a Store Manager to lead a store team to achieve sales and service goals while delivering an exceptional customer experience. You will recruit, hire, and train staff, coach daily performance, and ensure operational excellence in a fast-paced retail environment.

The role emphasizes taking ownership of customer experience, maximizing store performance, and fostering an inclusive, high-energy team culture across shifts and brand initiatives.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong coaching and development skills for a high-performing store team.
• Proven ability to drive sales, service, and operational excellence.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Set clear performance expectations and train staff on sales, customer service and operations.
• Model company values, coach actively and recruit for store positions with an inclusive approach.
• Communicate priorities and store insights to maximize business opportunities.

Skills

Retail leadership

Hiring & training

Customer service

Team coaching

Communication

Technology systems

POS system

Microsoft Office

Video conferencing

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands is seeking a Store Manager to lead a store team to achieve sales and service goals while delivering an exceptional customer experience. You will recruit, hire, and train staff, coach daily performance, and ensure operational excellence in a fast-paced retail environment.

The role emphasizes taking ownership of customer experience, maximizing store performance, and fostering an inclusive, high-energy team culture across shifts and brand initiatives.