Retail Store Leader & Growth Coach

Tailored Brands; Unionville (MA); On-site; USD 33,000 - 48,000; Full time

Job summary

Tailored Brandsis seeking a Store Manager to lead store teams, drive sales and service excellence, and manage operations to brand standards. You will recruit, hire, train, and coach staff to deliver an exceptional customer experience.

The role emphasizes leadership, inclusivity, and operational efficiency, with accountability for performance and use of store reports to guide decisions. This position requires hands-on management and brand-aligned execution.

Qualifications

• Minimum 3 years’ experience leading, managing, and developing retail teams.
• Strong coaching and communication skills with a focus on customer experience.
• Ability to recruit, hire, train, and develop store staff to standards.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Drive a high-performing team through coaching and feedback.
• Recruit, hire, and train staff to deliver exceptional customer experience.
• Partner with regional leadership to execute business plans.
• Ensure store is visually set to brand standards and initiatives.

Skills

Retail leadership

Sales coaching

Customer service

Operational excellence

Recruiting

Training

Team building

Data-driven decisions

Communication

POS system

Microsoft Office

Video conferencing

Brand compliance

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brandsis seeking a Store Manager to lead store teams, drive sales and service excellence, and manage operations to brand standards. You will recruit, hire, train, and coach staff to deliver an exceptional customer experience.

The role emphasizes leadership, inclusivity, and operational efficiency, with accountability for performance and use of store reports to guide decisions. This position requires hands-on management and brand-aligned execution.