Store Leader & Customer Experience Champion

tcbrands; BLOOMINGTON (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew is seeking a Retail Supervisor for our Bloomington, MN store to manage in-store sales, service, and overall sales culture. You will lead the floor, build relationships with clients, and maintain product knowledge for the season.

The role requires mentoring part-time staff, executing merchandising plans, and coordinating events/CRM activities to reward repeat business. This is an on-site, full-time opportunity with a competitive hourly rate.

Qualifications

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

Skills

Customer service

Team mentorship

Cross-functional collaboration

Communication

Education

Bachelor's Degree in Business or related field

1-3 years retail store management

2 years client services experience

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking a Retail Supervisor for our Bloomington, MN store to manage in-store sales, service, and overall sales culture. You will lead the floor, build relationships with clients, and maintain product knowledge for the season.

The role requires mentoring part-time staff, executing merchandising plans, and coordinating events/CRM activities to reward repeat business. This is an on-site, full-time opportunity with a competitive hourly rate.