Store Lead - Premium Apparel & Customer Experience

TravisMathew Company; Minnetonka (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew in Minnetonka, MN, is seeking a Retail Supervisor to lead in-store sales and service. You will foster a high-energy sales culture and manage a team to achieve KPIs and profitability goals.

Responsibilities include coaching staff, product knowledge across seasons, visual merchandising, and CRM-driven events to drive repeat business. Flexibility for non-traditional hours is required.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Microsoft Applications

POS systems

Back office operations

Visual merchandising

Recruitment and training

Communication skills

Team mentorship

Cross-functional collaboration

Education

Bachelor’s Degree in Business or related field

1-3 years’ experience in retail store management

2 years’ experience in client services

Job description

TravisMathew in Minnetonka, MN, is seeking a Retail Supervisor to lead in-store sales and service. You will foster a high-energy sales culture and manage a team to achieve KPIs and profitability goals.

Responsibilities include coaching staff, product knowledge across seasons, visual merchandising, and CRM-driven events to drive repeat business. Flexibility for non-traditional hours is required.