Store Leader: Coaching, Sales & Operations

Wayfair; City of Yonkers (NY); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Competitive pay & bonus

Health benefits from day one

401(k) with company match

Tuition reimbursement

Wayfair employee discount

Parental leave options

Job summary

Wayfair is seeking an Assistant Store Manager to lead daily store operations, coach a large team, and drive a customer‑centric sales culture in a fast‑paced environment. You will balance strategic oversight with hands‑on execution to elevate the in‑store experience and achieve business targets.

The ideal candidate has 1+ year of leadership experience, a strong selling culture mindset, and a track record in retail operations, visual presentation, and team development.

Qualifications

• Leadership experience leading a team of 10–30+ individuals with confidence and direction.
• 80% time on the sales floor coaching and role‑playing to improve skills.
• KPIs include sales, conversion, UPT, AOV, and customer satisfaction.

Responsibilities

• Lead daily operations across sales, service, assets, and visual merchandising.
• Coach and develop teams with feedback, role‑plays, and check‑ins.
• Drive customer satisfaction by delivering warm, solution‑oriented interactions.

Skills

Leadership experience

Selling culture mindset

Results orientation

Retail & brand experience

Communication & coaching

Analytical thinking

People development

Flexible availability

Job description

Wayfair is seeking an Assistant Store Manager to lead daily store operations, coach a large team, and drive a customer‑centric sales culture in a fast‑paced environment. You will balance strategic oversight with hands‑on execution to elevate the in‑store experience and achieve business targets.

The ideal candidate has 1+ year of leadership experience, a strong selling culture mindset, and a track record in retail operations, visual presentation, and team development.