Store Leader: Cash Handling & Customer Experience

CNG Holdings, Inc; Madison (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Check N Go, Allied Cash Advance, or Cash Store operations in Madison, WI, seek an Assistant Store Manager to lead customer service, explain product options, manage cash, and ensure regulatory compliance. You will educate customers, assist in daily operations, and support the store manager.

The role requires strong communication, ability to multitask, and willingness to travel within the district; a high school diploma and cash-handling experience are preferred.

Qualifications

• High school diploma or GED required or equivalent experience.
• 1+ year(s) of sales, customer service and/or cash handling preferred.
• Strong customer service, communication, and multitasking skills.

Responsibilities

• Educate customers on product options and present suitable solutions.
• Escalate issues to store manager or district office as needed.
• Answer inquiries by phone and in person, process transactions per policy.
• Handle cash drawer, balance deposits, and cash handling duties.
• Ensure regulatory compliance and complete required trainings.
• Support daily operations and customer verifications as needed.

Skills

Customer service

Cash handling

Sales

Verbal and written communication

Active listening

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Check N Go, Allied Cash Advance, or Cash Store operations in Madison, WI, seek an Assistant Store Manager to lead customer service, explain product options, manage cash, and ensure regulatory compliance. You will educate customers, assist in daily operations, and support the store manager.

The role requires strong communication, ability to multitask, and willingness to travel within the district; a high school diploma and cash-handling experience are preferred.