Store Leader: Build Teams, Elevate Experience

Citi Trends, Inc.; Milwaukee (WI); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Milwaukee to lead all store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while coaching and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, take ownership of results, and are adept at managing people, processes, and resources to meet company

Qualifications

• High school diploma or equivalent required.
• 3-5 years of experience as a Store Manager or equivalent retail leadership.
• 5-7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to achieve sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and shrink prevention compliance.
• Uphold Citi Trends policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management.
• Ensure customers receive excellent service in a safe, organized environment.
• Address customer concerns professionally and promptly.
• Perform additional duties to support store operations and business needs.

Skills

Store leadership

People leadership

Communication

Organizational skills

Flexibility

Mathematical ability

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Milwaukee to lead all store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while coaching and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, take ownership of results, and are adept at managing people, processes, and resources to meet company