Assistant Store Manager — Lead Sales & Team

cititrendsstoremgmt; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Milwaukee, WI to support daily store operations and lead a team under the Store Manager. You will drive sales performance, manage staffing, onboarding, and training, and ensure excellent customer service and policy compliance.

The role emphasizes people leadership, shift supervision, and maintaining a safe, organized store environment with a focus on loss prevention and merchandising standards.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain staffing levels by supporting recruiting and retention.
• Provide coaching, feedback, and performance support to associates.
• Maintain a safe, organized, customer-focused store environment.
• Reinforce adherence to policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties to support store operations and business needs.

Skills

Communication

Organization

People leadership

Scheduling

Math calculations

Education

High school diploma

Job description

Citi Trends is seeking an Assistant Store Manager in Milwaukee, WI to support daily store operations and lead a team under the Store Manager. You will drive sales performance, manage staffing, onboarding, and training, and ensure excellent customer service and policy compliance.

The role emphasizes people leadership, shift supervision, and maintaining a safe, organized store environment with a focus on loss prevention and merchandising standards.