Store Leader: Build Teams, Elevate Brand & Sales

Lush Fresh Handmade Cosmetics North America; Chelmsford (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Fun store atmosphere

50% product discount

Entrepreneurial retail structure

Growth opportunities (from within)

Job summary

Lush Fresh Handmade Cosmetics North America is hiring a Store Manager for our Chelmsford, MA location. You will lead store operations, recruit and develop a store team, maintain brand standards, manage budgets, and drive sales while delivering an exceptional customer experience.

This role emphasizes leadership, product knowledge, and adherence to brand values. Flexible hours, weekend work, and opportunities for growth are available in a dynamic, customer-focused environment.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours including holidays, evenings, and weekends

Responsibilities

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service
• Oversee all aspects of the retail business, from budgets to sales targets
• Create an environment for strong customer and staff experience and operational excellence
• Lead your team to grow and develop through feedback and resources

Skills

Retail management

HR skills

Customer service

Communication

Leadership

Time management

Tools

Excel

Microsoft Office

Job description

Lush Fresh Handmade Cosmetics North America is hiring a Store Manager for our Chelmsford, MA location. You will lead store operations, recruit and develop a store team, maintain brand standards, manage budgets, and drive sales while delivering an exceptional customer experience.

This role emphasizes leadership, product knowledge, and adherence to brand values. Flexible hours, weekend work, and opportunities for growth are available in a dynamic, customer-focused environment.