Store Manager: Lead Brand, People & Performance

Lush Handmade Cosmetics; Nashua (NH); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities (promotion from内)

Fun store atmosphere

Job summary

Lush Handmade Cosmetics is seeking a Store Manager for our Nashua, NH location. Lead a store team, drive customer experience, and manage budgets while exceeding sales targets. You’ll recruit, train, and mentor staff, champion brand values, and foster an inclusive, high-performing retail environment.

You’ll balance operations, merchandising, and people leadership to deliver exceptional customer service and sustainable growth for the brand.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service

Skills

Retail management

HR skills

Listening skills

Communication skills

Analytical thinking

Time management

Customer service

Skincare knowledge

Flexible scheduling

Job description

Lush Handmade Cosmetics is seeking a Store Manager for our Nashua, NH location. Lead a store team, drive customer experience, and manage budgets while exceeding sales targets. You’ll recruit, train, and mentor staff, champion brand values, and foster an inclusive, high-performing retail environment.

You’ll balance operations, merchandising, and people leadership to deliver exceptional customer service and sustainable growth for the brand.