Store Manager - Brand, Team Growth & Customer Experience

Lush Fresh Handmade Cosmetics North America; Billerica (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Product discount

Grow from within

Fun store atmosphere

Entrepreneurial spirit

Job summary

Lush Fresh Handmade Cosmetics North America is seeking a Store Manager in the US who leads with our values and drives a high-energy, customer-centric retail environment. You recruit, train, and coach a diverse team while managing budgets and sales targets to deliver exceptional results.

The role emphasizes product knowledge, brand standards, and DEIB-minded leadership, with growth opportunities as Lush promotes from within.

Qualifications

• Retail management experience required (3–5 years).
• Strong HR skills in hiring, scheduling, training and performance management.
• Excellent listening and communication skills.
• Flexibility to work holidays, evenings, and weekends.

Responsibilities

• Recruit and develop store team.
• Train management team and staff on brand, product, and service.
• Oversee budgets and sales targets and drive KPIs.
• Foster exceptional customer experience and smooth store operations.

Skills

Retail management

HR skills

Customer service

Communication skills

Flexibility

Tools

Excel

Microsoft Office

Job description

Lush Fresh Handmade Cosmetics North America is seeking a Store Manager in the US who leads with our values and drives a high-energy, customer-centric retail environment. You recruit, train, and coach a diverse team while managing budgets and sales targets to deliver exceptional results.

The role emphasizes product knowledge, brand standards, and DEIB-minded leadership, with growth opportunities as Lush promotes from within.