Store Lead: Wellness & Customer Experience

URBN Urban Outfitters, Inc.; Natick (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Natick, MA is seeking an Assistant Store Manager to lead the FP Movement store team and uphold our brand standards. You will support selling, service, operations and visual merchandising to create an inspiring wellness environment.

The role emphasizes collaboration, team development, and delivering an elevated customer experience across in-store and omni-channel touchpoints. Availability for flexible hours including nights, weekends, and holidays is expected.

Qualifications

• 1+ years store leadership experience.
• Passion for FP Movement and fitness community.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Act as a brand ambassador and create an engaging visual experience.
• Drive selling initiatives with personalized service and product recommendations.
• Support event programming with fitness and wellness partners.
• Ensure omni-channel shopping and events via MPOS, POS, and FP App.

Skills

Brand ambassador

Customer service

Team leadership

Omni-channel

Tools

MPOS

POS systems

FP App

Job description

URBN Urban Outfitters, Inc. in Natick, MA is seeking an Assistant Store Manager to lead the FP Movement store team and uphold our brand standards. You will support selling, service, operations and visual merchandising to create an inspiring wellness environment.

The role emphasizes collaboration, team development, and delivering an elevated customer experience across in-store and omni-channel touchpoints. Availability for flexible hours including nights, weekends, and holidays is expected.