Store Team Lead — Growth, Coaching & Customer Solutions

Staples Inc.; Nashua (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Medical, dental & vision insurance

Associate discounts

Discounts at retailers

Job summary

Staples Nashua is seeking an Assistant Manager to drive store sales, service, and customer engagement. You will lead a team to build loyalty and provide total solutions to meet customer needs, while ensuring readiness for business hours.

You will coach and develop staff, oversee merchandising, and help achieve store goals in a fast-paced environment. This role requires strong leadership and a commitment to Staples values.

Qualifications

• 2+ years leading a sales team in a retail or services industry
• Experience coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptability to changing business priorities

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on providing an exceptional store experience and consultative selling.
• Attain sales and services goals, profit margin and execution of store operations.
• Provide direction daily for merchandising opportunities within the store.

Skills

Sales team management

Customer-centric selling

Communication skills

Planning & organization

Adaptability

Conflict resolution

Job description

Staples Nashua is seeking an Assistant Manager to drive store sales, service, and customer engagement. You will lead a team to build loyalty and provide total solutions to meet customer needs, while ensuring readiness for business hours.

You will coach and develop staff, oversee merchandising, and help achieve store goals in a fast-paced environment. This role requires strong leadership and a commitment to Staples values.