Store Lead & Team Coach – Customer Experience

The Children's Place; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) Match

Wellness Reimbursement

Adoption Assistance

Back-up Care

Voluntary Benefits

Employee Assistance

Job summary

The Children's Place in Freehold, NJ is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty duties. The role emphasizes brand representation, professional conduct, customer engagement, and maintaining store standards while supporting teamwork and staff development.

Responsibilities include coaching associates, contributing to payroll and scheduling, and driving store profitability through excellent service and

Qualifications

• High school diploma or equivalent; 1–3 years of retail experience.
• Must be at least 18 years old.
• Ability to coach and develop associates.

Responsibilities

• Assist in cash-wrap operations and opening/closing procedures.
• Lead on Duty duties and represent the brand on the sales floor.
• Support talent development and in-the-moment coaching conversations.
• Maintain store standards, drive customer service, and teamwork.
• Participate in payroll and scheduling to maximize store profitability.

Skills

Customer engagement

Detail oriented

Teamwork

Communication

Time management

Education

High school diploma or equivalent

Job description

The Children's Place in Freehold, NJ is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty duties. The role emphasizes brand representation, professional conduct, customer engagement, and maintaining store standards while supporting teamwork and staff development.

Responsibilities include coaching associates, contributing to payroll and scheduling, and driving store profitability through excellent service and