Store Lead & Sales Coach - Wireless Retail

Victra - Verizon Authorized Retailer; Anchorage (AK); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Premium Health, Dental, and Vision

401K Match

Tuition Reimbursement

Paid Training

50% off Verizon Service

Career Advancement Opportunities

Job summary

Victra, the largest Verizon authorized retailer in the United States, is seeking an Assistant General Manager to lead a store team, coach sales specialists, and drive customer-focused experiences. You’ll manage daily operations, merchandising, and performance to meet or exceed sales targets while upholding brand standards.

You will cultivate talent, set goals, mentor staff, and collaborate with leadership to ensure smooth store functions, exceptional service, and profitable results in a

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience.
• Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash.

Skills

Customer service

Leadership

Sales goals

Coaching

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, is seeking an Assistant General Manager to lead a store team, coach sales specialists, and drive customer-focused experiences. You’ll manage daily operations, merchandising, and performance to meet or exceed sales targets while upholding brand standards.

You will cultivate talent, set goals, mentor staff, and collaborate with leadership to ensure smooth store functions, exceptional service, and profitable results in a