Store Lead - Retail Coach & Customer Experience

The Children's Place; Charlotte, Northern (NC, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

The Store Lead role at The Children’s Place in Charlotte Premium Outlets supports the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty coverage. You will uphold brand standards, engage customers, and drive a positive store environment.

Responsibilities include coaching associates, managing schedules, payroll, and contributing to payroll-driven profitability while ensuring stockroom organization and safety policies are followed.

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partners with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.

Skills

Customer engagement

Detail orientation

Task prioritization

Teamwork

Feedback

Self-development

Communication

Adaptability

Time management

Microsoft Office

Internal systems

Education

High school diploma or equivalent

1-3 years previous retail experience

Tools

Microsoft Office

Internal applications

Job description

The Store Lead role at The Children’s Place in Charlotte Premium Outlets supports the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty coverage. You will uphold brand standards, engage customers, and drive a positive store environment.

Responsibilities include coaching associates, managing schedules, payroll, and contributing to payroll-driven profitability while ensuring stockroom organization and safety policies are followed.