Store Lead: People, Service & Ops

The Childrens Place; Alexandria (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Childrens Place is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty. The role emphasizes brand representation, professional conduct, customer engagement, and teamwork to uphold store standards.

Key responsibilities include coaching staff, maintaining inventory and safety standards, and driving store profitability through effective scheduling and payroll management while delivering an exceptional

Qualifications

• Excellent customer engagement.
• Detail oriented and accurate.
• Ability to prioritize tasks under pressure.
• Ability to work in a team environment.
• Ability to give and receive performance-based feedback.
• Commitment to self-development and growth.
• Strong communication skills and professionalism.
• Adaptable to changing priorities and processes.
• Proven time management and organizational abilities.
• Proficiency in Microsoft Office and basic internal applications.
• Willingness to work a flexible schedule, including weekends.
• Ability to maneuver on sales floor and stockroom and lift up to 50 lbs.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Partner with Store Manager to address performance concerns with staff.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and provide constructive feedback during reviews.
• Motivate staff to build brand loyalty and deliver excellent customer service.
• Maintain brand standards and professional representation on the sales floor.
• Support leadership in driving store profitability and managing payroll.
• Process weekly payroll and adjust schedules as needed.
• Maintain clean, organized stockroom and ensure safety standards are met.
• Adhere to CRE standards and safety requirements.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team player

Feedback

Self-development

Communication

Adaptable

Time management

Microsoft Office

Internal apps

Flexible schedule

Lifts 50 lbs

Education

High school diploma or equivalent

Job description

The Childrens Place is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty. The role emphasizes brand representation, professional conduct, customer engagement, and teamwork to uphold store standards.

Key responsibilities include coaching staff, maintaining inventory and safety standards, and driving store profitability through effective scheduling and payroll management while delivering an exceptional