Store Lead & People Coach — Customer Experience

The Children's Place; Mesa (AZ); On-site; USD 38,000 - 50,000; Full time

Job summary

The Children's Place in Grand Junction, Colorado is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing, and serve as Leader on Duty while upholding brand standards and delivering exceptional customer service.

You will develop talent, coach associates, participate in training, and help drive store profitability with effective scheduling and payroll management. Previous retail experience is valued.

Qualifications

• High school diploma or equivalent is required.
• Retail experience of 1–3 years is preferred.
• Must be at least 18 years of age.

Responsibilities

• Assist in leading cash-wrap operations and opening/closing procedures.
• Act as Leader on Duty (LOD) and represent the brand professionally.
• Engage customers and maintain store standards; support teamwork and development.
• Coach associates, develop talent, and provide timely feedback.
• Support training initiatives and performance reviews.
• Help maximize profitability through operations and payroll awareness.
• Ensure store safety and CRE standards are met.
• Process payroll weekly and adjust schedule as needed.

Skills

Excellent customer engagement

Detail oriented

Prioritize tasks

Team oriented

Provide performance feedback

Self-development

Effective communicator

Adaptable to changing priorities

Time management & organization

Microsoft Excel / Office

Learn internal applications

Flexible schedule incl weekends

Lift up to 50 lbs, move around store

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Grand Junction, Colorado is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing, and serve as Leader on Duty while upholding brand standards and delivering exceptional customer service.

You will develop talent, coach associates, participate in training, and help drive store profitability with effective scheduling and payroll management. Previous retail experience is valued.