Store Lead — Operations, Service & Team Leadership

Goodwill Industries Of North Louisiana Inc; Shreveport (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill is seeking a store supervisor in Shreveport, LA to support leadership by actively managing daily operations, donations intake, and floor activities. You will supervise staff, ensure compliance with procedures, and maintain a welcoming shopping environment.

The role requires a high school diploma, 2 years in customer service, and at least 6 months of supervisory experience, with a flexible schedule for opening, mid, and closing shifts.

Qualifications

• High school diploma/GED and two years of customer service experience.
• Six months of supervisory experience are required or preferred.

Responsibilities

• Assist in receiving and distributing donations.
• Oversee sales floor activities, product rotation, and janitorial work.
• Delegate daily assignments and enforce proper procedures.
• Lead by example to ensure excellent customer service.
• Manage audits, training, reports and team performance.
• Maintain a flexible schedule for openings, mid-shifts and closings.
• Prepare, secure and make deposits and change orders.

Skills

Customer service

Supervisory experience

Education

High school diploma/GED

Job description

Goodwill is seeking a store supervisor in Shreveport, LA to support leadership by actively managing daily operations, donations intake, and floor activities. You will supervise staff, ensure compliance with procedures, and maintain a welcoming shopping environment.

The role requires a high school diploma, 2 years in customer service, and at least 6 months of supervisory experience, with a flexible schedule for opening, mid, and closing shifts.