Store Lead: Mentor, Drive Sales & Customer Experience

Spectrum; City of Lockport (NY); On-site; USD 25,000 - 38,000; Full time

Job summary

Spectrum is seeking a Store Lead in Lockport, NY to guide customers through Spectrum products and services, mentor store specialists, and drive store performance. You will influence the customer journey from welcome to checkout and help achieve sales goals.

Responsibilities include applying sales strategies, educating customers, assisting with inventory and cash handling, and providing feedback to leadership.

Qualifications

• 1-2 years of sales experience required.
• 1-2 years of customer service experience required.
• Ability to read, write and speak English; basic math proficiency.

Responsibilities

• Guide customers through Spectrum products and services from welcome to checkout.
• Apply sales strategies to identify opportunities and hit goals.
• Educate customers on Spectrum offerings with comprehensive knowledge.
• Assist with inventory control, cash management and escalations.
• Mentor Store Specialists with sales expectations and resources.
• Maintain store appearance and process payments per planogram.

Skills

Sales Experience

Customer Service

English Proficiency

Communication

Team Leadership

Inventory Control

Cash Handling

Planogram Compliance

Problem Solving

Education

High school diploma

Job description

Spectrum is seeking a Store Lead in Lockport, NY to guide customers through Spectrum products and services, mentor store specialists, and drive store performance. You will influence the customer journey from welcome to checkout and help achieve sales goals.

Responsibilities include applying sales strategies, educating customers, assisting with inventory and cash handling, and providing feedback to leadership.