Retail Store Manager: Lead Sales & Customer Experience

Spectrum, LLC; Town of Newburgh (NY); On-site; USD 69,000 - 114,000; Full time

Job summary

Spectrum, LLC is seeking a Retail Store Manager for the New York location to lead the sales floor, coach staff, and ensure excellent customer care. You will drive performance, uphold brand standards, and manage day-to-day operations.

The role requires a Bachelor’s degree or equivalent experience, 1+ years of management in retail or telecom, and comfort with technology. A comprehensive pay and benefits package accompanies the position.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Proven leadership and team management abilities.
• Strong sales and customer service track record.
• Comfort with technology and digital tools.

Responsibilities

• Lead and coach retail team to exceed sales targets and deliver exceptional service.
• Maintain brand standards and store appearance while managing inventory and risks.
• Resolve customer escalations and build lasting relationships.
• Analyze sales trends and drive improvements with the Market Manager.
• Schedule staff and manage onboarding and training.

Skills

English fluency

Leadership

Team management

Sales excellence

Customer service

Communication

Education

Bachelor’s degree or equivalent work experience

Job description

Spectrum, LLC is seeking a Retail Store Manager for the New York location to lead the sales floor, coach staff, and ensure excellent customer care. You will drive performance, uphold brand standards, and manage day-to-day operations.

The role requires a Bachelor’s degree or equivalent experience, 1+ years of management in retail or telecom, and comfort with technology. A comprehensive pay and benefits package accompanies the position.