Store Lead & Key Carrier — People, Ops & Service

The TJX Companies, Inc.; Flowood (MS); In loco; USD 20.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) contributions

Healthcare options

Career growth opportunities

Descrizione del lavoro

The TJX Companies, Inc. in Flowood, MS is seeking a Key Carrier to support store operations and leadership on duty. This role alternates between Coordinator duties and leadership tasks, requiring open availability including nights and weekends.

You will coach Associates, ensure customer satisfaction, and uphold store procedures. Ideal candidates will have retail experience, leadership exposure, and strong communication skills.

Competenze

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills

Mansioni

• Creates a positive internal and external customer experience
• Acts as Manager on Duty adhering to company policy and procedure
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures opening/closing procedures are executed according to company guidelines
• Provides coaching to Associates and addresses customer service issues
• Ensures adherence to labor laws, policies and procedures

Conoscenze

Flexible schedule

Team player

Coaching and delegation

Multi-tasking

Customer service

Communication

Organization

Problem solving

Descrizione del lavoro

The TJX Companies, Inc. in Flowood, MS is seeking a Key Carrier to support store operations and leadership on duty. This role alternates between Coordinator duties and leadership tasks, requiring open availability including nights and weekends.

You will coach Associates, ensure customer satisfaction, and uphold store procedures. Ideal candidates will have retail experience, leadership exposure, and strong communication skills.