Store Lead & Key Carrier — Ops & Team Coach

The TJX Companies, Inc.; Bridgeville (Allegheny County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Scholarship program

Bereavement leave

Job summary

The TJX Companies, Inc. is hiring at Sierra Store 0166 in Bridgeville, PA for a Key Carrier role. This position alternates with Coordinator duties and requires open availability including nights and weekends.

You will lead in the absence of management, coach Associates, and ensure store operations run smoothly to deliver a superior customer experience. Ideal candidates bring at least 1 year of retail experience and 6 months in a leadership capacity, with strong communication and multitasking

Qualifications

• Experience in retail or customer-facing roles preferred.
• Ability to coach and develop others in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Step into a leadership role as Manager on Duty when needed.
• Maintain store operations and ensure adherence to policies.
• Deliver exceptional customer service and resolve issues promptly.
• Coach Associates and provide feedback for performance improvement.
• Assist with scheduling and coverage to meet store needs.
• Support labor law compliance and safety procedures.

Skills

Leadership

Customer service

Communication

Coaching

Multitask

Job description

The TJX Companies, Inc. is hiring at Sierra Store 0166 in Bridgeville, PA for a Key Carrier role. This position alternates with Coordinator duties and requires open availability including nights and weekends.

You will lead in the absence of management, coach Associates, and ensure store operations run smoothly to deliver a superior customer experience. Ideal candidates bring at least 1 year of retail experience and 6 months in a leadership capacity, with strong communication and multitasking