Store Lead & Key Carrier - Coaching & Ops

The TJX Companies, Inc.; Town of Hyde Park (NY); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Employee assistance program (EAP)

Referral bonuses

Training and development opportunities

Job summary

HomeGoods in Hyde Park, NY is hiring a Key Carrier to support store operations and lead customer service. The role alternates with Coordinator duties and may act as Manager on Duty, requiring openness to nights and weekends and strong leadership.

Ideal candidates have 1 year of retail experience and at least 6 months in leadership, with solid communication skills and a commitment to store standards and policies.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Ability to work a flexible schedule, including nights and weekends.
• Strong written and verbal communication with customers and team.
• Proven problem solving and coaching skills.
• Knowledge of store merchandise flow and company procedures.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan.
• Addresses immediate customer service issues and coaches Associates.
• Maintains accurate Associate coverage in service areas.
• Ensures opening/closing procedures are executed according to guidelines.
• Communicates priorities and progress updates to management and Associates.
• Partners with Management on Associate training needs.

Skills

Flexible schedule

Leadership experience

Team player

Communication

Customer service

Problem solving

Tools

POS systems

Job description

HomeGoods in Hyde Park, NY is hiring a Key Carrier to support store operations and lead customer service. The role alternates with Coordinator duties and may act as Manager on Duty, requiring openness to nights and weekends and strong leadership.

Ideal candidates have 1 year of retail experience and at least 6 months in leadership, with solid communication skills and a commitment to store standards and policies.