Store Lead: Inventory, Merch & Team Leadership

Kampgrounds of America, Inc.; Middleborough (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Kampgrounds Of America, Inc. (KOA) is seeking a Store Lead to manage overall store inventory, enhance appearance and customer satisfaction, and lead staff to meet sales and profitability goals.

This role requires strong retail management experience and a proactive approach to vendor relations and product pricing. The Store Lead will design displays, monitor stock levels, and collaborate with guest services to deliver KOA’s customer-centric experience across the Middleborough park.

Qualifications

• High School diploma or equivalent.
• Experience in retail or related field.
• Conversant in English language.
• Excellent communication, collaboration, and delegation skills with ability to manage confrontation.
• Ability to motivate, lead and develop a diverse team.
• Strong working knowledge of operational procedures.
• Comfortable in a fast-paced and high-pressure environment.
• Ability to read and maintain a budget.
• Motivated, goal oriented and results driven.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid Driver’s license.

Responsibilities

• Design creative displays and adjust according to sales, season and product.
• Formulate pricing policies by reviewing merchandising reports, determining promotions, authorizing clearance sales.
• Maintain inventory levels and turnover via inventory control system.
• Prepare reports relating to procedures, efficiency, sales, etc.
• Maintain inventory by purchasing plans and vendor contact.
• Attend industry shows and purchase product under management direction.
• Perform inventory audits according to property timelines.
• Build relationships with vendors, report buying trends and customer demands.
• Coordinate displays and inventory control with guest services team.
• Provide training to guest services team as needed.
• Utilize front desk inventory system effectively.
• Deliver attentive, friendly, courteous and service-oriented guest interactions.
• Foster a work environment that supports KOA culture, mission, values and goals.
• Monitor and implement safety program to ensure a hazard-free environment.

Skills

Retail experience

English language

Communication

Leadership

Budget awareness

Confidentiality

Team development

Operational procedures

Fast-paced work

Scheduling nights/weekends/holidays

Valid driver's license

Education

High School diploma or equivalent

Job description

Kampgrounds Of America, Inc. (KOA) is seeking a Store Lead to manage overall store inventory, enhance appearance and customer satisfaction, and lead staff to meet sales and profitability goals.

This role requires strong retail management experience and a proactive approach to vendor relations and product pricing. The Store Lead will design displays, monitor stock levels, and collaborate with guest services to deliver KOA’s customer-centric experience across the Middleborough park.