Store Lead: Inspire Teams & Elevate Customer Experience

Tailored Brands; Willow Point (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Tailored Brands in New York is seeking a Store Lead to partner with the Store Manager, coach the team, and drive sales and service excellence. You will open/close the store as the manager on duty, lead staff, and champion a customer-centric, brand-aligned environment.

The role focuses on coaching, operations, and people development to maximize sales and create an engaging store culture with an inclusive atmosphere.

Qualifications

• Minimum 1 year of Retail or Sales experience.
• Strong written and verbal communication.
• Self-motivated, results oriented, strategic thinker.
• Proficient in technology systems, Microsoft Office, and POS systems.

Responsibilities

• Partner with Store Manager to coach team and develop a high-performing selling environment.
• Lead store operations on duty, including open/close procedures and staffing.
• Support achievement of sales, service and operational goals with data-driven decisions.
• Train and develop staff, reinforce brand standards, and ensure exceptional customer experience.

Skills

Retail experience

Leadership

Communication

Problem-solving

Organizational skills

Active listening

Tools

Microsoft Office

POS System

Video conferencing

Job description

Tailored Brands in New York is seeking a Store Lead to partner with the Store Manager, coach the team, and drive sales and service excellence. You will open/close the store as the manager on duty, lead staff, and champion a customer-centric, brand-aligned environment.

The role focuses on coaching, operations, and people development to maximize sales and create an engaging store culture with an inclusive atmosphere.