Store Lead: Inspire Teams & Elevate Customer Experience

Tailored Brands, Inc.; Carmel (IN); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Tailored Brands, Inc. in Carmel, IN is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence when on duty.

You will lead by example, train staff, manage staffing, and help deliver a superior customer experience while aligning with company directives and brand standards.

This role requires strong communication, organization, and leadership, with a focus on inclusive, engaging store culture and performance outcomes.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems and MS Office.
• Ability to operate a computer and POS system.

Responsibilities

• Partner with Store Manager to coach staff and drive sales.
• Lead by example and ensure operational excellence when on duty.
• Recruiting and development of store team as needed.
• Ensure adherence to brand standards and store programs.
• Communicate priorities and sales information to maximize performance.

Skills

Retail experience

Leadership

Communication

Training & development

Tech proficiency

POS system

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Carmel, IN is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence when on duty.

You will lead by example, train staff, manage staffing, and help deliver a superior customer experience while aligning with company directives and brand standards.

This role requires strong communication, organization, and leadership, with a focus on inclusive, engaging store culture and performance outcomes.