Store Lead & Guest Experience Coach

Tailored Brands, Inc.; Eugene (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in Eugene, OR, supporting sales performance through coaching, team development, and operational excellence when on duty.

This role holds store keys and manages opening/closing duties as the manager on duty. As a Store Lead you will inspire the team, drive growth, and maintain an engaging, inclusive environment while elevating the customer experience through effective operations and brand adherence.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to inform decisions driving the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management to develop plans.

Skills

Retail sales

Leadership

Training

Customer service

Communication

Microsoft Office

Video conferencing

POS systems

Tools

Microsoft Office

POS System

Video Conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in Eugene, OR, supporting sales performance through coaching, team development, and operational excellence when on duty.

This role holds store keys and manages opening/closing duties as the manager on duty. As a Store Lead you will inspire the team, drive growth, and maintain an engaging, inclusive environment while elevating the customer experience through effective operations and brand adherence.