Store Lead: Empowering Coaching & Operations

Tailored Brands, Inc.; Silver Spring (MD); On-site; USD 40,000 - 50,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in guiding the sales team to hit performance targets and deliver exceptional customer experiences. You will coach staff, manage daily operations, and ensure brand standards across merchandising and service.

The role requires leadership, strong communication, and the ability to leverage store data to improve outcomes. You may serve as the on-duty manager and participate in staff recruitment and training to maintain an

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.

Responsibilities

• Partner with Store Manager to support sales performance through coaching and development.
• Lead store operations as manager on duty, including opening/closing procedures.
• Drive customer experience and brand standards through in-store activities and leadership.
• Recruit and develop store staff, fostering an inclusive environment.
• Utilize store reports to drive sales, service, and operational goals.

Skills

Retail experience

Leadership

Communication

Organizational skills

Training ability

Tools

Microsoft Office

Video conferencing

POS System

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in guiding the sales team to hit performance targets and deliver exceptional customer experiences. You will coach staff, manage daily operations, and ensure brand standards across merchandising and service.

The role requires leadership, strong communication, and the ability to leverage store data to improve outcomes. You may serve as the on-duty manager and participate in staff recruitment and training to maintain an