Store Lead: Growth, Service & Ops

Malley's Chocolate; Akron (OH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Employee discount on Malley’s Chocolat

Paid time off and holiday pay

Opportunities for promotion and career

Job summary

Malley’s Chocolates is seeking an Assistant Store Manager to support the Store Manager in delivering an exceptional store experience and leading a high-performing team. You will help drive operational excellence, monitor inventory, and coach associates to maintain Malley’s high service standards.

The role emphasizes inspirational leadership, customer-first interactions, and ongoing professional growth, with opportunities for advancement and a competitive benefits package in a fast-paced retail

Qualifications

• 1–2 years of retail experience with supervisory or keyholder responsibilities preferred.
• Strong leadership and communication skills.
• Customer-first mindset focused on high service standards.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Support Store Manager in delivering an exceptional store experience and maintaining operational excellence.
• Lead and motivate a high-performing team to achieve store goals.
• Ensure smooth day-to-day operations and adherence to company policies.
• Monitor inventory and contribute to FIFO practices to reduce waste.
• Provide coaching and development opportunities for associates.
• Assist in community outreach or local initiatives to strengthen neighborhood connections.

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Training

Tools

POS systems

Job description

Malley’s Chocolates is seeking an Assistant Store Manager to support the Store Manager in delivering an exceptional store experience and leading a high-performing team. You will help drive operational excellence, monitor inventory, and coach associates to maintain Malley’s high service standards.

The role emphasizes inspirational leadership, customer-first interactions, and ongoing professional growth, with opportunities for advancement and a competitive benefits package in a fast-paced retail