Keyholder – Flexible Scheduling & Customer Experience

Malley's Chocolate; Lakewood (OH); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee discounts

Flexible scheduling

Opportunities for advancement

Positive, team-focused work culture

Participation in recognition programs

Resumo da oferta

Malley’s Chocolates is seeking a part-time Keyholder to support store operations and deliver a positive customer experience. You will assist with opening and closing, enforce store policies, and help maintain a welcoming, well-organized environment that reflects Malley’s brand and product excellence.

The role emphasizes reliability, customer focus, and a willingness to take on additional responsibilities while growing retail experience within a supportive team.

Qualificações

• Retail or customer service experience preferred.
• Strong interpersonal and communication skills.
• Proactive, team-oriented attitude.
• Flexible hours including evenings, weekends, and holidays.
• Trustworthy with store keys and opening/closing responsibilities.

Responsabilidades

• Greet customers warmly and provide product knowledge.
• Create a welcoming and enjoyable shopping experience.
• Handle customer concerns professionally, working toward positive resolutions.
• Collaborate with team to maintain a friendly, supportive work environment.
• Help maintain store standards, cleanliness, and visual merchandising.
• Assist with opening and closing procedures and store security.
• Follow store procedures and uphold operational policies.

Conhecimentos

Customer service

Cash handling

Interpersonal skills

Teamwork

Reliability

Descrição da oferta de emprego

Malley’s Chocolates is seeking a part-time Keyholder to support store operations and deliver a positive customer experience. You will assist with opening and closing, enforce store policies, and help maintain a welcoming, well-organized environment that reflects Malley’s brand and product excellence.

The role emphasizes reliability, customer focus, and a willingness to take on additional responsibilities while growing retail experience within a supportive team.