Future Store Manager: Lead Retail Ops & Customer Experience

Malley's Chocolates; Medina (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Employee discounts on Malley’s Chocol

Paid time off and holiday pay

Training and career development

Job summary

Malley’s Chocolates in Medina, Ohio is seeking a Retail Manager in Training (MIT) to develop into a Store Manager. The role blends hands-on retail operations, leadership development, and cross-location collaboration to deliver the Malley’s guest experience.

The MIT will participate in structured training modules, shadow experienced managers, and lead scheduling, inventory, and customer service initiatives while advancing through a defined career path across our network.

Qualifications

• Bachelor’s degree in business, retail management, or related field preferred.
• 1–3 years of supervisory or leadership experience in retail or food service.
• Strong interpersonal and communication skills; ability to motivate a team.

Responsibilities

• Participate in a training program focused on leadership, store operations, merchandising, and customer service.
• Shadow experienced Store Manager(s) to learn best practices and day-to-day responsibilities.
• Assist with opening and closing procedures, scheduling, inventory, and loss prevention.
• Learn to recruit, interview, hire, and train new team members while fostering a positive work environment.

Skills

Leadership

Interpersonal skills

Organizational skills

Problem solving

Flexibility

Education

Bachelor’s degree preferred

Job description

Malley’s Chocolates in Medina, Ohio is seeking a Retail Manager in Training (MIT) to develop into a Store Manager. The role blends hands-on retail operations, leadership development, and cross-location collaboration to deliver the Malley’s guest experience.

The MIT will participate in structured training modules, shadow experienced managers, and lead scheduling, inventory, and customer service initiatives while advancing through a defined career path across our network.