Store Lead: Experience & Operations Coach

Walgreens; Pennington Gap (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking staff to open and close the store in management's absence, handling all startup systems, cash handling, and backdoor access for deliveries. You will process returns, refunds, and cash drops while ensuring accurate register records and pricing compliance.

The role emphasizes delivering a distinctive customer experience, assisting customers and patients, and supporting inventory, displays, and vendor coordination.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle required cash procedures.
• Manage returns, refunds, cash drops, and cash register records with accuracy.
• Deliver a distinctive customer experience and assist customers and patients.
• Support operations including inventory, pricing, and displays, and assist with vendor deliveries.

Skills

Customer service

Leadership

Team supervision

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking staff to open and close the store in management's absence, handling all startup systems, cash handling, and backdoor access for deliveries. You will process returns, refunds, and cash drops while ensuring accurate register records and pricing compliance.

The role emphasizes delivering a distinctive customer experience, assisting customers and patients, and supporting inventory, displays, and vendor coordination.