Store Lead & Customer Experience Advocate

Walgreens; Peru (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a candidate to open and close the store when management is not present, manage cash handling, and ensure the floor and stock room are ready for business. The role includes customer engagement, returns processing, and supporting vendor deliveries and inventory control.

Responsibilities include maintaining accurate pricing and signage, assisting with displays and promotions, and ensuring compliance with store policies and regulatory requirements.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and ensures systems and cash handling are ready.
• Handles returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive and delightful customer experience and assists customers with products and services.
• Greet customers, answer questions, and resolve issues to ensure a positive experience.
• Assist with warehouse and vendor deliveries, oversee pricing and signage, and maintain inventory accuracy.
• Assist with displays, resets, and promotional setups; support basic bookkeeping tasks.
• Ensure compliance with policies and local laws for regulated products and maintain clean store conditions.

Skills

Leadership

Customer service

English proficiency

Store systems

Tools

Store systems

Job description

Walgreens is seeking a candidate to open and close the store when management is not present, manage cash handling, and ensure the floor and stock room are ready for business. The role includes customer engagement, returns processing, and supporting vendor deliveries and inventory control.

Responsibilities include maintaining accurate pricing and signage, assisting with displays and promotions, and ensuring compliance with store policies and regulatory requirements.