Store Lead: Customer Experience & Operations

Walgreens; Midlothian (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a frontline leader to open/close the store when management is not on duty, handle cash and pricing tasks, and ensure a welcoming customer environment. You will support daily operations, assist with vendor logistics, and model Walgreens service standards to the team.

Experience in retail leadership, fluent English, and pharmacy certifications are preferred. The role emphasizes accuracy, customer care, and teamwork in a fast-paced community setting.

Qualifications

• One year of leadership or supervisory/retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Complete product returns, refunds, cash drops, and price verifications.
• Provide a distinctive and delightful customer experience.

Skills

Leadership

English fluency

Customer service

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a frontline leader to open/close the store when management is not on duty, handle cash and pricing tasks, and ensure a welcoming customer environment. You will support daily operations, assist with vendor logistics, and model Walgreens service standards to the team.

Experience in retail leadership, fluent English, and pharmacy certifications are preferred. The role emphasizes accuracy, customer care, and teamwork in a fast-paced community setting.