Store Lead: Elevate Sales & Customer Experience

Williams-Sonoma, Inc.; Geneva (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits

Cross-brand career opportunities

Online learning opportunities

Job summary

Williams-Sonoma, Inc. in San Francisco seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by guiding product discovery and delivering World-Class service.

You will support the management team with opening/closing routines, supervise associates, and drive store metrics while upholding our People First culture. This full-time role requires 1-3 years of retail experience with supervision and strong leadership, with weekend availability likely.

Qualifications

• 1-3 years retail sales experience with shift supervision preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
• Strong communication and leadership abilities.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Skills

Customer service

Leadership

Communication

Sales experience

Job description

Williams-Sonoma, Inc. in San Francisco seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by guiding product discovery and delivering World-Class service.

You will support the management team with opening/closing routines, supervise associates, and drive store metrics while upholding our People First culture. This full-time role requires 1-3 years of retail experience with supervision and strong leadership, with weekend availability likely.