Store Lead: Elevate Guest Experience & Product Leadership

Arc'teryx Equipment; New York (NY); On-site; USD 39,000 - 44,000; Full time

Job summary

Arc'Teryx Equipment is seeking a Store Lead in New York to guide a team of Product Guides and elevate the guest experience across all store pillars—experience, product, community, operations and people. You will lead from the floor, coach staff, and manage inventory, merchandising, and daily operations.

You should bring 1+ years of leadership and 1-2 years of retail experience, with a passion for customer service and a talent for coaching and communicating clearly.

Qualifications

• 1+ years of leadership experience.
• 1-2 years of retail experience.
• Customer-service driven with a passion for guest experience.
• Strong written and verbal communication.
• Ability to lift up to 30 lbs.

Responsibilities

• Lead in alignment with Arc'teryx Vision, Purpose and Values.
• Support in-store experience and coach product guides.
• Ensure world-class guest experience and floor leadership five days a week.
• Oversee floor operations including inventory, restocking and visual merchandising.
• Communicate company initiatives and store priorities to the team.

Skills

Leadership

Customer service

Coaching

Communication

Team motivation

Tools

POS system

Job description

Arc'Teryx Equipment is seeking a Store Lead in New York to guide a team of Product Guides and elevate the guest experience across all store pillars—experience, product, community, operations and people. You will lead from the floor, coach staff, and manage inventory, merchandising, and daily operations.

You should bring 1+ years of leadership and 1-2 years of retail experience, with a passion for customer service and a talent for coaching and communicating clearly.