Assistant Store Leader: Guest Experience & Growth

Arcteryx; New York (NY); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Health & wellbeing

Financial wellbeing

Time & Flexibility

Family support

Growth, community & gear

Job summary

Arc’teryx is seeking an Assistant Store Manager in New York to lead a team and deliver best-in-class guest experiences. You’ll partner with the Store Manager to guide the floor, train staff, and drive profitability while upholding Arc’teryx values.

The role emphasizes leadership development, community engagement, and delivering bold store objectives. You’ll recruit and coach future leaders, manage onboarding and performance, and collaborate on events that boost traffic and loyalty.

Qualifications

• 2-3 years of leadership and retail management experience.
• Strong leadership, coaching, and mentorship abilities.
• Entrepreneurial spirit with a drive for results.
• Passion for service and guest experience excellence.
• Proven budgeting and forecasting skills.

Responsibilities

• Lead a team in alignment with Arc’teryx Vision, Purpose and Values.
• Oversee floor operations covering experience, product, community, and people.
• Coach and train a high-performing team through Arc’teryx Guest Journey.
• Develop store leadership talent with Store Manager.
• Manage onboarding through offboarding and performance management.

Skills

Leadership

Retail management

Recruitment

Budgeting

Guest service

Communication

Time management

Microsoft Office

Physical stamina

Tools

Microsoft Office

Job description

Arc’teryx is seeking an Assistant Store Manager in New York to lead a team and deliver best-in-class guest experiences. You’ll partner with the Store Manager to guide the floor, train staff, and drive profitability while upholding Arc’teryx values.

The role emphasizes leadership development, community engagement, and delivering bold store objectives. You’ll recruit and coach future leaders, manage onboarding and performance, and collaborate on events that boost traffic and loyalty.