Store Lead - Elevate Customer Experience & Team Growth

The Children's Place; Rockaway (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Employee Discount

401(k) with company match

Wellness Reimbursement

Adoption Assistance

Backup care program

Job summary

The Children's Place in Rockaway, NJ is seeking a Store Lead to support the Store Leadership Team by managing cash-wrap operations, opening/closing procedures, and serving as Leader on Duty. You will model the brand, engage customers, and drive store profitability while maintaining high standards and supporting team development.

You will coach associates, manage schedules, process payroll, and contribute to training initiatives to foster a positive, high-performing environment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates, including in‑the‑moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment.
• Model exceptional customer service on the sales floor and maintain store standards.
• Support management to maximize productivity through operational and product knowledge.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability (payroll).
• Process payroll weekly and modify schedules based on business climate.
• Help maintain a clean, organized stockroom and adhere to CRE standards & Safety.

Skills

Customer engagement

Detail oriented

Prioritization

Communication

Adaptability

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Rockaway, NJ is seeking a Store Lead to support the Store Leadership Team by managing cash-wrap operations, opening/closing procedures, and serving as Leader on Duty. You will model the brand, engage customers, and drive store profitability while maintaining high standards and supporting team development.

You will coach associates, manage schedules, process payroll, and contribute to training initiatives to foster a positive, high-performing environment.