Shift Lead: Store Ops & Customer Experience

Walgreens; South Amsterdam (NY); On-site; USD 24,797,000 - 28,930,000; Full time

Job summary

Walgreens is seeking a store associate lead in New York to open and close the store when management is not available, handling cash and ensuring the floor and stock room are ready for business. You will engage customers, process returns and refunds, and support merchandising and inventory tasks.

The role emphasizes delivering a distinctive customer experience, training team members, and maintaining compliance with store policies and signage. Salary range is $18-$21 per hour.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and preparing the floor and stock room for business.
• Completes product returns, refunds, and cash drops; provides change as requested to cash registers.
• Engages customers and patients to deliver a distinctive customer experience and resolves issues.
• Assist with merchandising, inventory counts, pricing, displays, and backroom operations.
• Maintain store cleanliness, compliance with policies, and proper signage.

Job description

Walgreens is seeking a store associate lead in New York to open and close the store when management is not available, handling cash and ensuring the floor and stock room are ready for business. You will engage customers, process returns and refunds, and support merchandising and inventory tasks.

The role emphasizes delivering a distinctive customer experience, training team members, and maintaining compliance with store policies and signage. Salary range is $18-$21 per hour.