Store Leadership Lead — Elevate Customer Experience

Banana Republic; Fort Lauderdale (FL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Insurance

Job summary

Banana Republic is seeking team members to support store leadership in delivering a best-in-class customer experience. You will role model selling behaviors, educate customers on loyalty programs, and ensure tasks are completed efficiently to drive sales.

Join a brand that emphasizes collaboration, omni-channel engagement, and a positive, respectful store environment while meeting operational goals and maintaining productivity.

Qualifications

• Customer service experience or aptitude.
• Clear communication with customers and team.
• Comfort using technology to engage customers and achieve goals.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty programs and educate customers.
• Model brand selling behaviors to deliver exceptional customer experiences.
• Support store leadership during non-peak hours with the customer as the primary focus.
• Collaborate with team to complete tasks efficiently and on time.
• Build product lifecycle knowledge and share expertise.

Skills

Customer service

Communication

Technology literacy

Job description

Banana Republic is seeking team members to support store leadership in delivering a best-in-class customer experience. You will role model selling behaviors, educate customers on loyalty programs, and ensure tasks are completed efficiently to drive sales.

Join a brand that emphasizes collaboration, omni-channel engagement, and a positive, respectful store environment while meeting operational goals and maintaining productivity.