Store Lead: Elevate Customer Experience & Brand

Banana Republic; Daytona Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) match

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Banana Republic is looking for an enthusiastic team member to support store leadership and deliver a best-in-class customer experience in Daytona Beach. You will educate customers about loyalty programs, model our selling behaviors, and assist during non-peak hours with customer-focused tasks.

You will collaborate with staff to complete tasks on time, deepen product knowledge, and help maintain a smooth store operation both during opening hours and, when needed, after hours.

Qualifications

• Proven ability to deliver exceptional customer service.
• Clear and effective communication with customers and team.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Guide and support store leadership to deliver a best-in-class customer experience.
• Educate customers about loyalty programs and brand initiatives.
• Role-model selling behaviors with every customer interaction.
• Assist during non-peak hours with customer needs and tasks.
• Collaborate with colleagues to complete tasks efficiently.
• Build expertise in product lifecycle and store procedures.
• Assist with opening/closing checklists and after-hours work as needed.
• Leverage omni-channel tools to enhance the shopping experience.

Skills

Customer service

Communication

Flexibility

Team player

Lift up to 30 pounds

Job description

Banana Republic is looking for an enthusiastic team member to support store leadership and deliver a best-in-class customer experience in Daytona Beach. You will educate customers about loyalty programs, model our selling behaviors, and assist during non-peak hours with customer-focused tasks.

You will collaborate with staff to complete tasks on time, deepen product knowledge, and help maintain a smooth store operation both during opening hours and, when needed, after hours.